Refund Policy
At Mangalam Machinery, we aim to ensure customer satisfaction. If you are not satisfied with your purchase, our refund policy is as follows:
- Eligibility:
- Refunds are available for items returned within 15 days of delivery.
- The item must be unused, in original packaging, and in resalable condition.
- Customized or special-order items are non-refundable unless defective.
- Refund Process:
- Contact us at support@lemonlaser.com or +91 63 5890 8218 to initiate the return.
- Once the item is inspected and approved, refunds will be processed within 7-10 business days.
- Refunds will be issued to the original payment method.
- Shipping Costs:
- Shipping charges are non-refundable unless the return is due to our error.
- For defective products or incorrect items, return shipping will be covered by us.
For more details, please contact our support team.